Spa Etiquette at Ocean Pearl Spa

 

Amenities

Guests of the spa receive complimentary valet parking and have full resort access on the day of their spa visit, including:
   - State-of-the-art fitness center
   - Resort pool, whirlpool and lounge area
   - Male and female locker areas with aromatic steam room, shower facilities and relaxation lounges
   - Poolside food and beverage orders
   - Enjoy lunch at Twenty/20 Grill & Wine Bar restaurant

Private lockers, plush robes and spa sandals are provided for you. Consider bringing a bathing suit if you would like to enjoy the resort pool area. It is a good idea to bring something comfortable to wear after your day at the spa. The spa provides a variety of complimentary, natural and organic personal care items during your visit.
 

Reservations  Our staff is dedicated to providing a comfortable and memorable spa experience. We offer the finest natural and organic products, keeping your health and well being in mind. Please let us know of any medical conditions, allergies, or special accommodations you may have. Please feel free to contact the spa with any questions or concerns.

Arrival   Please arrive 15-30 minutes prior to your scheduled appointment time to use the eucalyptus steam room, relax in the lounge, and prepare for your treatment. To ensure all guests receive their full treatment time, late arrivals cannot be guaranteed and extension of treatment time.

Cancellations   Spa services are guaranteed with a credit card. Please let us know of changes or cancellations by 2:00 pm the day before your appointment. A $35 charge per service will apply for rescheduling or cancellations made after 2:00 pm the day prior.

Considerations  To preserve our tranquil environment, please silence your cell phone upon check-in so it does not disturb others. Place jewelry in your private locker. Ocean Pearl Spa is not responsible for valuables lost or left at the spa.

Gratuity  Our spa service prices do not include gratuities. Any gratuity given for your service provider is at your discretion. If you would like, the spa concierge can assist you with extending a gratuity to your service provider.

Wellness Rewards Program   Ocean Pearl Spa wants to reward you for being a loyal and valued client. Sign up to earn 5% back on all your spa purchases and receive exclusive membership perks. Become a member of our Wellness Rewards Program and earn points every time you visit Ocean Pearl Spa. Membership is free and points can be redeemed for spa treatments. Join now by visiting our website www.oceanpearlspa.com, or with our spa concierge.

Military  Ocean Pearl Spa is proud to offer 15% off a la carte services for active duty military members with a valid I.D.